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TreeTops Tulum

Experience a highly rated stay at TreeTops Tulum in Q.R., Mexico. Enjoy sightseeing, recreation, and easy access to top attractions with 110 guest reviews.

Lote 51-54 Aldea Maya, 77760 Tulum, Q.R., Mexico View on map
9.2/10
Exceptional Based on 117 recent guest reviews
What recent guests emphasize

Comfortable and tranquil stay with thoughtful amenities

Recent guests highlight spacious, clean accommodations with cozy, modern design and friendly communal atmosphere. While the location offers peace and privacy, it requires some navigation and is not beachfront.

Guests often praise

  • Spacious, well-decorated rooms with a comfortable king-size bed and modern amenities
  • Quiet and peaceful environment enhanced by lush landscaping and privacy
  • Thoughtful touches such as well-placed air conditioning and stocked kitchen
  • Friendly and helpful management, quick resolution of minor maintenance issues
  • Cozy communal feel with pool views encouraging interaction among guests

Worth knowing

  • Located within a gated community in a labyrinthine neighborhood, making it somewhat difficult to find
  • Not directly on the beach but accessible by bike or car; parking is available
  • Lack of towel change service during stays noted by some guests
  • Shops and restaurants are within walking distance, but the area is mostly residential
  • Security guard on site provides added safety and assistance with transportation

Best for

  • Travelers seeking a quiet, home-like atmosphere away from crowded tourist areas
  • Guests valuing privacy and comfort with access to basic kitchen facilities
  • Those with a car or bike looking to explore Tulum beyond the beachfront
  • Visitors prioritizing cost-effective accommodation without sacrificing quality
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About this property

Welcome to TreeTops Tulum

TreeTops Tulum is a modern hotel situated in a gated community in Tulum, offering a quiet and spacious environment surrounded by lush landscaping. The property features comfortable rooms, many with views overlooking the pool, creating a tranquil atmosphere. Guests have noted the clean and well-maintained accommodations, which include practical amenities such as air conditioning thoughtfully placed to avoid discomfort, as well as standard toiletries and kitchen facilities in some units.

The location is within a residential area that may require some effort to navigate, as it lies within a labyrinth of side streets. While it is not located directly on the beach, the main beachfront is accessible by bike or car, and nearby shops and restaurants can be reached within walking distance. A 24-hour security guard is present, and parking is available, making it a secure and convenient option for those with their own transport.

Visitors describe TreeTops Tulum as a peaceful retreat ideal for travelers who prioritize a relaxed, homely setting rather than immediate beach access. The property has received praise for its spacious rooms, tasteful decoration, and private pool areas, although some guests have mentioned limited housekeeping services such as towel changes. Management responsiveness to any issues encountered has been positively noted.

Overall, this hotel caters well to visitors looking to explore Tulum with a focus on sightseeing and recreation, offering a quieter base slightly away from the busiest tourist spots. With a solid 4.6 rating from over 100 reviews, TreeTops Tulum provides a balanced combination of comfort, privacy, and accessibility for those comfortable with a more residential location.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

EJ
Esther Jaromi Apr 06, 2026
10

This is a beautiful place to stay in Tulum! It’s so so clean, so quiet, so spacious, so modern, really feels like a home. Beautiful living room, kitchen, bathroom, private pool! Enjoy your stay here - we will miss it!!!

I(T
I.J. (Rocket Tradeline) Mar 16, 2026
10

I enjoyed my 2 night stay here. The unit came equipped with standard toiletries (soap/shampoo, towels), coffee, tea, a few cooking utensils. I loved sitting out on the patio at night. The lush foliage helps to create privacy as you gaze at the pool. The neighborhood is also very beautiful.

CZ
Chris Zee Feb 08, 2026
8.0

I thought this was a comfortable, peaceful hotel with lush landscaping, drinking water at the front desk and a cozy communal feel with the other rooms. Most of the rooms look out onto the pool so you can't help but get to talking to your neighbors. A couple of things to note: the location is difficult to find, in a gated community within a labyrinth of a neighborhood. There are some shops and restaurants within walking distance but you'll absolutely need a bike, scooter or car. There are a number of abandoned ruins nearby (of hotels, not Mayan ruins). The units are listed as apartments but mine did not have a kitchen to speak of. It was a hotel room with a mini-fridge and coffee/tea station. There were kitchen items but absolutely nowhere to prepare a meal, nor any kind of stove or microwave. Also there was no cleaning or towel change, and you needed to take the trash out yourself. For a longer-term stay this is not appropriate, a cleaning is done at least every three days. The management also solicited me for a five star review at the end which is just tacky. Overall this is a nice place to stay for one to three days, especially if you have your own transportation. Longer than that you might want to look elsewhere.

DS
Diana Savu Jan 28, 2026
10

Very nice accommodation in a very cool area in Tulum. The room was spacious and nicely decorated, the only downside was the fact that we had no towel change service. The apartament complex is gated and we had a security guard 24/24.

JS
Jacob Slovak Jan 26, 2026
10

Simple but very comfortable rooms. Great bed with an actual duvet, and a no BS air conditioner that isn’t pointed straight at where you sleep, so you’re not frozen by cold air being blown directly at you. Cheapest place I’ve stayed so far in Mexico and it was the first to use some logic with AC placement. The grounds are small but beautiful. A little far from anything but we had a car so no problem. Also fine if you rent bikes.

PC
Pete C Jan 20, 2026
10

I stayed here for a few days, and really enjoyed it for what it was. This is a good deal, and I would stay here again. It is not on the beach, but is a great option to save some money on your trip. The main beachfront is not very far and you could even take a bike. There is also parking, and cabs will pick you up no problem - its in a gated area with a guard who will even help you get a cab if there isn't one waiting there. there was a problem with our door lock on the first day, but management was on top of it and got it fixed straight away. overall we enjoyed a lot, and would go again!

ML
Marc Levy Jan 07, 2026
10

Had an amazing stay! Beautiful decoration and design. Very relaxing and tranquil atmosphere. We had a 1 bedroom which. Was very complete with fully kitchen living space and large bedroom and king size bed. Highly recommended.

LM
Léa M Jan 01, 2026
10

An absolutely wonderful stay in what was without a doubt the most beautiful hotel of our trip. The rooms are spacious, very clean, and tastefully decorated. We truly enjoyed every moment here.

Location & neighborhood

Where you'll find TreeTops Tulum

Tulum, Quintana Roo, Mexico

Based on sightseeing, recreation, and getting around

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